7spin ph Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7spin ph ("the Platform," "we," "us") collects, uses, stores, and protects the personal information of players and visitors who use our online casino and sports betting platform at 7spinph.vu.

This Policy applies to all interactions with the platform — including account registration, gameplay, deposits and withdrawals, use of the 7spin ph mobile app, and any communications with our support team. By using the platform, you confirm that you have read and understood this Policy.

2. Data We Collect

We collect personal information in two main ways: directly from you when you interact with the platform, and automatically through your use of our services.

Information you provide directly:

• Full legal name, date of birth, and nationality provided during account registration.
• Contact information including email address and mobile number (used for account access and OTP verification).
• Government-issued identification documents and proof of address submitted during KYC verification.
• Payment information such as Philippine bank account details or e-wallet account names, used to process PHP deposits and withdrawals.
• Communications you send to our support team, including the content of queries and complaints.

Information collected automatically:

• Device identifiers, IP address, browser type, and operating system when you access the platform.
• Gameplay and betting activity data, including session duration, games played, bets placed, and transaction history.
• Platform navigation and interaction data collected through cookies and similar technologies.
• Login timestamps and security event logs associated with your account.

3. How We Use Your Data

The personal information we collect is used for the following purposes:

• To create, maintain, and manage your 7spin ph player account.
• To verify your identity and age in compliance with our eligibility requirements (21+).
• To process deposits and withdrawals in Philippine Peso via your verified payment method.
• To deliver gameplay features, including slots, live casino, sports betting, and fish games.
• To send OTP verification codes and essential account notifications via your registered mobile number or email.
• To detect and prevent fraud, account abuse, and other prohibited conduct described in our Terms and Conditions.
• To provide customer support and investigate account-related queries or disputes.
• To comply with applicable legal, financial, and anti-money laundering obligations.
• To analyse platform performance and improve the user experience.

We do not use your personal data to serve third-party advertising or to build marketing profiles for sale to external organisations.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, payment information, and account activity is necessary to provide the services you have requested under the Terms and Conditions.
• Legal obligation: KYC verification, transaction records, and certain security logs are processed in compliance with applicable legal and financial regulations.
• Legitimate interest: Fraud prevention, platform security, and analysis of platform performance are carried out based on our legitimate interest in operating a secure and reliable service.
• Consent: Where data processing is based on your consent — such as optional marketing communications — you may withdraw that consent at any time by contacting us.

5. Sharing Your Data

7spin ph does not sell, rent, or trade your personal data to third parties. Limited data sharing occurs only in the following circumstances:

• Payment processors: Your payment details are shared with the payment service providers that process your PHP deposits and withdrawals. These providers operate under their own data protection obligations.
• Identity verification services: KYC document verification may involve a third-party identity verification provider. These providers are bound by strict confidentiality and data protection terms.
• Technology and infrastructure providers: Certain technical services that support the platform's operation — such as server hosting and security monitoring — may involve limited data access under binding contractual protections.
• Legal and regulatory bodies: We may disclose information where required to do so by applicable law, court order, or regulatory authority.

6. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards, as required to comply with legal, financial, and operational obligations.

• Account and identity data is retained for the duration of your account and for a period following account closure to meet legal retention requirements.
• Transaction records are retained for a minimum period as required by applicable financial regulations.
• Support communications are retained for a reasonable period to enable follow-up and dispute resolution.
• Session and security logs are retained for fraud prevention and investigation purposes.

When data is no longer required for any of these purposes and retention is not mandated by law, we will securely delete or anonymise it.

7. Security Measures

7spin ph applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

• All data transmitted between your device and our platform is encrypted using SSL/TLS protocols.
• Sensitive account actions — including login attempts and withdrawal requests — require OTP (one-time password) verification to your registered mobile number.
• Access to personal data within our organisation is restricted to personnel with a genuine need to access it, under strict confidentiality obligations.
• Payment data is handled through compliant payment channels. We do not store full payment card numbers or cryptocurrency wallet details on our systems.
• Platform security is monitored continuously to detect and respond to anomalous activity.

While we take these measures seriously, no online system can guarantee absolute security. You also have an important role in protecting your account — do not share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account.

8. Cookies and Similar Technologies

7spin ph uses cookies and similar tracking technologies when you visit the platform. These serve several purposes:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and securing your account activity.
• Functional cookies: Remember your preferences and settings to improve your experience on return visits.
• Analytics cookies: Help us understand how players interact with the platform — such as which pages are visited most frequently — so we can improve performance and navigation.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. We do not use cookies to deliver targeted advertising from third-party ad networks.

9. Your Rights

As a player on 7spin ph, you have the following rights with respect to your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that inaccurate or incomplete personal data be corrected. You can update some information directly through your account settings.
• Deletion: You may request deletion of your account and personal data, subject to retention obligations under applicable law.
• Restriction: In certain circumstances, you may request that we restrict the processing of your data.
• Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact the 7spin ph support team using the contact details provided on the platform. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

10. Minors

7spin ph is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under 21, the account will be closed and any personal data associated with it will be deleted promptly.

11. Policy Updates

7spin ph may update this Privacy Policy from time to time to reflect changes in how we operate or to comply with evolving legal requirements. When material changes are made, the updated Policy will be posted on this page with a revised "Last updated" date.

Continued use of the platform after a Policy update is posted constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold, please contact the 7spin ph support team. We will do our best to respond to privacy-related queries promptly and thoroughly.

For questions about your account, transactions, or general platform use, the FAQ page may also have the information you need.